Order Processing
Most orders ship 24-48 hrs. after we receive your completed order.  However, we do travel to NA events and this can sometimes delay an order a day-or-two.  On rare occasions, event sales can impact our available inventory as well. We will contact you if your order is delayed for any reason. 

Payments
PayPal is one of the oldest and most widely-used online payment processors.  They accept credit and debit cards as well as echeck payments.  If you don't currently have a PayPal account, setting one up is easy. You pay no fees and PayPal is very secure. We also take electronic check payments using Zelle.  Zelle is available through most major banks all over the US.  Your bank does not have to offer Zelle for you to use Zelle.

US Shipping

Shipping costs are estimated and are adequate for nearly all orders processed.  On rare occasions, shipping costs may be higher than estimated. If this occurs, we will contact you via phone and email.

International Shipping

We LOVE our international customers!  Please select electronic Check as your payment method to allow us time to calculate your ship costs.  We will then email you a separate PayPal payment request including calculated shipping.  We are not responsible for any customs fees, duties, or taxes that may be due when you receive your package.

Customer Satisfaction Is Our Top Priority!
We have an impeccable reputation with Honesty, Integrity, Humility, and Service being the values we live by.  If you are not completely satisfied with your purchase please contact us and give us the opportunity to make it right  Ten years and thousands of customers later and there has been only one we could not satisfy.  You are IMPORTANT TO US! You are our purpose and reason for being here. You are giving us a gift by allowing us to serve you.

Jerry & Jeane Shapiro - 530-762-2636 home/office 541-218-1868 cell