Order Processing
Most orders ship 24-48 hrs. after received. If I am out of something, I will let you know and I will contact you if your order is delayed for any reason. 

Payments
We accept credit/debit payments via Square or PayPal offering the most widely-used online payment processors.  They accept credit and debit cards as well as echeck payments and are secure. We also take electronic check payments using Zelle.  Zelle is available through most major banks all over the US.  Your bank does not have to offer Zelle for you to use Zelle.

US Shipping

Shipping costs are estimated and are adequate for nearly all orders processed.  On rare occasions, shipping costs may be higher than estimated. If this occurs, I will contact you via phone and email.

International Shipping

I LOVE our international customers!  Please select "Pay By Check" as your payment method. Upon receipt of order, I will calculate shipping and then email you an invoice for payment with the calculated shipping. I use USPS for International Shipping.  We are not responsible for any customs fees, duties, or taxes that may be due when you receive your package.

Customer Satisfaction Is Our Top Priority!
We have an impeccable reputation with Honesty, Integrity, Humility, and Service being the values we live by.  If you are not completely satisfied with your purchase please contact me and give me the opportunity to make it right  In almost 15 years and thousands of customers later, there has been only one we could not satisfy. You are IMPORTANT TO ME! You are my purpose and reason for being here. You are giving me a gift by allowing me to serve you. Sincerely.


PLEASE CALL IF YOU HAVE QUESTIONS OR CONCERNS, THANK YOU!

Jean Shapiro
HeartSong 
530-762-2636 HM/OFFICE
541-218-2447 CELL